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Help Desk

Common Questions

Why can't I find an item?
We work hard to keep our site updated with the current inventory, and in most instances if you do not see it displayed, it is not currently in stock.

Why can't I find my size?
If you do not see the size you want for the item you wish to purchase, in most cases it is out of stock; however we have an endless assortment of merchandise and we hope you will be able to find another item of interest.

Can I get a catalog?
Yes, please fill out the Request A Catalog form.

Where is my order?
You may track your order here at any time. Please note, tracking information is not available for international orders unless the expedited method is offered for your country and selected in Checkout.

NASCAR Superstore Mobile Alerts

You may decide to have promotional text messages sent directly to your mobile device. This program is completely voluntary, and messages will be sent to you only if you have opted in to receive them. Message and data rates may apply. If you have errantly received a marketing text message without opting in to the program, or if you wish to opt out of receiving text messages, you can cancel the program by:

  • replying "STOP" to FANTXT (326898);

When cancelling by emailing, you will need to provide your mobile phone number in order to be removed from the program. It may take up to 10 days to process your stop request. You may receive additional text messages from The NASCAR Superstore during this time.

NASCAR Superstore Mobile Terms & Conditions

The NASCAR Superstore Mobile Alerts Sign Up - By entering your mobile phone number you are subscribing to receive promotional text messages and alerts from The NASCAR Superstore. You will receive a maximum of 7 messages per month. Promotional text messaging shall include notifications, alerts, updates, discounts, coupons and special offers. The NASCAR Superstore respects your privacy and your mobile number will be subject to its privacy policy.

You may opt-in to the program at any time by texting the keyword "SUPERSTORE " to the FANTXT (326898).

You may cancel the program at any time by texting the keyword "STOP" to FANTXT (326898).

You may text the keyword "HELP" to FANTXT (326898) to receive more information regarding your subscription to The NASCAR Superstore Mobile Alerts.

Message and data rates may apply. Please consult the applicable wireless service agreement for your individual pricing plan.

Text messaging may not be available for all service providers or for all handsets. The carriers supported by this program are as follows: AT&T, Sprint, T-Mobile, Verizon Wireless, Alltel, U.S. Cellular, Boost and Nextel. Cellular phone carriers' instructions for text messaging may be different. Check your user's manual for phone capabilities and specific instructions. The NASCAR Superstore makes no guarantee that any particular wireless service provider will participate. The NASCAR Superstore, in its sole discretion, may add or delete a cellular carrier at any time, without notice.

Frequently Asked Questions (FAQ)

What are The NASCAR Superstore Mobile Alerts?

The NASCAR Superstore Mobile Alerts provides on-the-go customers added convenience! Once you've opted in to The NASCAR Superstore Mobile Alerts, you will receive notifications, alerts, updates, event information and coupons right on your mobile phone.

How do I subscribe to Alerts for The NASCAR Superstore Mobile Alerts?

To subscribe to The NASCAR Superstore Mobile Alerts, text "SUPERSTORE" to FANTXT (326898).

Is my phone able to support and receive alerts from The NASCAR Superstore Mobile Alerts?

Almost all cell phones allow you to send and receive text messages. If you'd like to confirm that your phone is text-enabled, please contact your cell phone carrier. Once it's confirmed that your cell phone is text-ready, you'll be able to receive alerts from The NASCAR Superstore Mobile Alerts. The NASCAR Superstore Mobile Alerts are available only in the United States.

If I change carriers, but keep the same phone number, will I need to signup again?

No. Once you subscribe to Alerts for The NASCAR Superstore Mobile Alerts you will stay in the program until you decide to end your participation.

Is there a charge for The NASCAR Superstore Mobile Alerts?

The NASCAR Superstore does not charge for participation in The NASCAR Superstore Mobile Alerts, but message and data rates may apply for all carriers. Please review your cell phone data plan for applicable text messaging rates.

How many alerts will I receive from The NASCAR Superstore Mobile Alerts?

Expect to receive a maximum of seven (7) messages per month.

How do I stop receiving alerts from The NASCAR Superstore Mobile Alerts?

To cancel The NASCAR Superstore Mobile Alerts, reply "STOP" to FANTXT (326898).

Will my cell phone number be kept confidential?

Absolutely. For more information, please refer to The NASCAR Superstore privacy policy.