Help Desk

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Shipping Time/Expedited Shipping

Most approved* orders leave our warehouse within one business day. The time it takes to receive your package varies depending on the shipping method you choose, but our standard is ground, meaning you will receive your package within 7-10 business days. Orders containing special event merchandise will be held until all items are ready for shipping.

ShopRunner Members: We have recently made changes to our website and are working with some of our service providers to bring you the best possible shopping experience. If you would like to place an order using your ShopRunner account, please call Customer Service at 1-866-290-4569 and we will be happy to help you place your order.

Our carrier does not deliver to Hawaii, Alaska or Puerto Rico via 3-day shipping or ShopRunner 2-day shipping. Residents of these states may choose our $5.99 USPS option or upgrade to an expedited option, such as 2-day for $19.95. Please note, although the average for our $5.99 USPS delivery option to HI, AK and PR is 7-10 business days, in rare cases it can take up to 3 weeks.

*Orders are approved once payment has been received and all shipping and billing information has been verified. This process is usually automatic, but under extenuating circumstances may take up to three business days.
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Shipping Method

We use a variety of carriers. These include:

  • FedEx
  • USPS
  • DHL
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International Orders

International shipping (excluding Canada):
We value our customers all over the world and work hard to provide the best shipping policies in the industry. Regardless of the amount of items you order, shipping is just a flat rate of $24.95. Orders will arrive in 2-5 weeks. Please note, international orders are shipped via DHL Global Mail Economy and that method does not provide tracking information. International shipping is available on most items and countries, but if there are shipping restrictions, that information can be found directly underneath each product. Please note that manufacturer direct items are not available for international shipping. The destination country may charge duties and import taxes on the shipment. At this time we cannot collect duties and taxes during checkout and broker product importation on your behalf. These charges are the recipient's responsibility and can be paid with cash or check. If applicable, the shipping carrier will collect these fees at the time of delivery. If your country is not shown in the drop down menu, please call Customer Service.

*NEW* Faster International Shipping Option with Tracking (Certain Countries)
You asked for it and we listened. We are excited to offer faster, international shipping options with tracking to our customers in the UK, Australia, Japan, Germany and Mexico. Please see chart above for prices and shipping timeframes. We are working to add more countries soon. Please note, the $24.95, 2-5 week option without tracking is also still available. The destination country may still charge duties and import taxes upon the shipment, which will be collected by shipping carrier upon delivery.

*NEW* Shipping to Canada with Tracking
We are proud to announce we have changed our international shipping policies to Canada due to an overwhelming customer response expressing preference to pay duties, taxes and handling charges online at the time of purchase, as well as the ability to track orders. We can now act as broker/agent to customs and will charge a flat 25% international handling fee for all Canadian provinces. In doing so, customers will not be liable for any additional charges and we will work with customs directly. Additionally, we now offer the ability to track orders for our same low, flat rate of $12.95 (regardless of the order size) and packages can be expected to arrive in 5-10 business days.

Countries and territories to which we currently ship:

Andorra
Anguilla
Antarctica
Antigua & Barbuda
Argentina
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bangladesh
Barbados
Belarus
Belgium
Belize
Bermuda
Bhutan
Bolivia
Bosnia & Herzegowina
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burma (Myanmar)
Canada
Cape Verde
Cayman Islands
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
 Cook Islands
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominica
Ecuador
Egypt
El Salvador
Fiji
Finland
France
French Guiana
Germany
Gibraltar
Greece
Greenland
Guadeloupe
Guatemala
Guyana
Heard & McDonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Jamaica
Japan
Jordan
 Kazakhstan
Kiribati
Republic of Korea
Kuwait
Kyrgyzstan
Latvia
Lesotho
Liechtenstein
Lithuania
Luxembourg
Macao
Malaysia
Maldives
Malta
Martinique
Mexico
Monaco
Montserrat
Myanmar
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niue
Norfolk Island
Norway
Palau
Panama
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Romania
Russia
Saint Helena
Saint Lucia
Saint Pierre & Miquelon
Saint Vincent & The Grenadin
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
South Georgia & The South Sa
Spain
Sri Lanka
Suriname
Svalbard & Jan Mayen
Sweden
Switzerland
Taiwan
Thailand
Tokelau
Turkey
Turks & Caicos Islands
Tuvalu
Ukraine
United Arab Emirates
United Kingdom
Uruguay
USA
Venezuela
Vietnam
US Virgin Islands
British Virgin Islands
Wallis & Futuna

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Special Event Merchandise
Special event merchandise is available only after a special event, such as the Daytona 500 or the Championship Race. Ordering event merchandise delays shipment of your entire order. To receive the rest of your order quicker, order event merchandise separately. A message appears in red on the product detail page of each item explaining when that item will be shipped. If the item is available to be shipped separately, or split shipped, that will also be indicated in red on the product detail page and it will not hold up the rest of your order from shipping.
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Manufacturer Direct Merchandise
Manufacturer direct items are shipped to the customer directly from the manufacturer and are not available to international customers. Expedited shipping is not available for these items. When you order in stock items with manufacturer direct items, you may receive separate shipments.
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Partial Shipments
In some cases, orders with multiple items are shipped in multiple packages. These are called partial shipments. In this instance, items will ship from more than one shipping facility. You will receive notification when this occurs. If an expedited shipping choice is made, all items available for immediate shipment will process in that manner. All other items, such as special order items, will be sent via standard ground. Although multiple packages are being shipped, you will have only one shipping charge.
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